Grasmere: Feedback on Common Issues

Dear Grasmere Owners,

Hope we are all in progress of getting our defects rectified, and getting ready to move into your houses.

If you have issues that are common and affecting all of us which you wish to highlight and feedback, please follow the instructions here.

Those issues can be:

• Defects and issues at Common Area to be highlighted to Developer
• Defects and issues at individual house that are most likely common to all houses, to be highlighted to Developer
• Constructive general feedback to Developer and Management Office

The purpose of gathering the feedback to developer, especially on defect issues, is so that we can voice them out collectively later.

As for defect issues of individual houses, each of us have the responsibilities to feedback to Developer as per established SOPs.

For issues related to daily maintenance of Common Area, each of us have the responsibilities to feedback to the JMB Management Office.

As this website is not an official website, the Admin is only doing this as a community service to gather the all the feedback, which would be forwarded to our representatives to be identified/determined later.

Please email all your feedback to the grasmere-feedback@setiamarina.com

Please include the following:

• Name:
• Phone:
• Email:
• House Number:
• Party to Feedback To: Developer? / Management Office? / JMC?
• Location of Concerns / Issues
• Description of Concerns / Issues
• Photos Showing Locations and Issues Clearly, If Any
• Suggestion and Feedback

Please address your emails to Developer, Management Office and/or JMC. The email need to be written in a way that are ready to be forwarded to the relevant parties.

The emails to the email address above would later be forwarded to the representatives to be identified/determined later. Hopefully, they would compile them and highlight the issues to the relevant parties later, hopefully face to face.

Please make sure the issues highlighted are relevant and reasonable. It is up to the representatives to determine what are the major issues to be discussed with the relevant parties.

If you are frustrated about the issues, it is okay to communicate them, but please be respectful to them if you wish to have good responses.

If you can write in the form of a formal letter, it is all the more better.

Certainly, each of us should also email and communicate our concerns and issues to the relevant parties as well.

Please keep the size of each email to be less than 25MB.

All the information collected would only be shared with the relevant parties that are meant to receive them.